Li Tingting
Senior Product Manager, AI Lab, 58 Tongcheng
Responsible for 58 Tongcheng AI product system construction, currently mainly responsible for intelligent dialogue platform, AI intelligent body platform, large language model platform and other products, to promote the application of AI capabilities in various business scenarios such as real estate, recruitment, automotive, yellow pages, etc., to help the business to improve efficiency and increase revenues.Joined 58 Tongcheng in 2019, and has built intelligent outbound call robots, intelligent quality control robots, AI interview robots, recruitment Intelligent Q&A assistant, sales real-time assistance robot, intelligent accompanying robot and other AI products, and has plowed for many years in the field of human-machine dialogue, with rich practical experience.
Topic
AI Intelligent Accompaniment: Big Models Empower Sales Growth
58 Tongcheng life service platform connects a huge number of C-end users and B-end merchants, B-end merchants can publish information on the platform to obtain traffic, which paid merchants for the platform to contribute to the revenue. 58 Tongcheng sales staff will do marketing and promotion of the potential customers to sell membership packages, so as to make it become a platform for paid merchants. After the sales staff joining 58 same city, will go through sales training, by the training teacher to explain the key points of sales talk, membership package content, and offline 1v1 talk practice, so that sales master marketing talk, as soon as possible to open a single. This manual training method is not only high labor costs, and sales staff is difficult to grow quickly. We have built an AI intelligent coaching platform based on 58 Tongcheng's self-developed vertical large language model ChatLing, which supports speech dialog in the form of speech practice, speech exams and intelligent scoring, and has been widely used in sales training, effectively reducing the cost of training manpower and improving the growth rate of salespeople. This topic will introduce the complete product program and landing application experience of AI intelligent coaching, and give some personal thoughts on the application of large models.
