Mu Zhang
Author of “Operational Thinking”, former Tencent senior operation
Growing Against the Odds: How ToB Companies Are Breaking Through to Achieve Positive Business Growth
Author of “Operational Thinking”, Master of Chinese Academy of Sciences, product operation expert. 8 years of experience in business line product operation work, long-term focus on the B-side enterprise, SaaS, enterprise services and other industries in the marketing service integration model, user operation, data and other areas, in the business growth and product operation solutions (lead acquisition + customer conversion + customer service + customer maintenance + business growth) needed by the enterprise, Rich experience in business innovation, customer service, internal writing, etc. Experience in business growth and product operations for B-side enterprises, SaaS companies and service companies.
Worked and served in: Fourth Paradigm Product Operation Specialist, Operations Director of CC Division of Ronglian Cloud Communication, Tencent Senior Operations. Served in: Tencent, Ping*Bank, China Mobile, *Do, Word*, Health Community, National Information*Center, *Island, *Sai, Silicon Bionic, Yunqi Capital, Xiaofu Technology, Joly Integrity, and many other companies for business consulting, lectures and project operations.